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Forney EDC to Offer Free Customer Service Training Workshop October 27

Stewart McGregor

Forney EDC to Offer Free Customer Service Training Workshop October 27

October 18, 2016

For Immediate Release

The Forney Economic Development Corporation will host a free customer service training workshop for all Forney businesses on Thursday, October 27 from 2:00-4:00 p.m. at the Forney Best Western (752 Pinson Rd.).  Bob Phillips, a longtime hospitality industry executive and customer service expert will present an interactive program to help local businesses grow in both their internal and external customer service skills.  There will also be updates related to events and programs to keep businesses aware of activities happening around Forney.

This event is free for those who work in the service industry fields of retail, dining, real estate, insurance and other service-related vocations.  It is limited to between 2 and 4 participants from each business.  For questions or to RSVP, contact the Forney EDC, (972) 564-5808.


For more information, contact:

Stewart McGregor, Economic Development Coordinator, (972) 564-5808

  •     “The community is real supportive of new business coming in. The city itself has great ideas on what’s coming ahead. I would advise anyone to look at moving into the Forney area.
    - Patrick McCrea
    Owner, Doe Belly’s Catfish Café
  •     Working with the City of Forney has been a pleasure. The City’s proactive response to any problem Steve Silver Company has encountered is refreshing. Glad to call Forney our home.
    - Jud Preskitt
    Vice President, Steve Silver Company
  •     Smurfit Kappa’s Forney Mill has been operating in Forney for over forty years.  Forney is a great place to do business with an excellent, well-educated workforce and a supportive, forward-thinking city government.
    - Dave Nelson
    Vice President of Paper Operations, Smurfit Kappa North America
  •     OGW is a proud member of the Forney business community. The EDC, City Government, and the community as a whole are very open and supportive of growing businesses.
    - Holly Dempsey